WhatsApp booking without tying up the phone, reminders that cut no-shows, and billing to private patients and health insurers in one place. Aurora drafts the reminders and collections keep moving on their own.
Expected results based on how each module is used — not a guarantee. Request a demo with your real case.
You don’t need to migrate everything on day one. This is how most practices and clinics move forward once they start with BOS.
Appointments by professional: patients book and confirm on WhatsApp and the reminder goes out automatically. No-shows drop from the first week.
Billing to private patients and health insurers with the status of each submission in view, rejections logged with their reason so you can rebill on time, and each professional’s payout calculated automatically.
Aurora drafts payment reminders, warns you when a health insurer is running too far behind and shows you how the month is going without you asking.
Medical records live in your clinical system. BOS takes care of the rest: a full schedule without tying up the phone, patients who come back, and every visit getting paid.
Patients book, confirm and reschedule on WhatsApp or web chat at any hour, without tying up the front desk phone.
Account status per health insurer and prepaid health plan: what was submitted, what was paid, what was rejected — and how long ago.
Procedures, billing and payout for each professional, with their percentage applied automatically.
Every rejection from a health insurer is logged with its reason, so you can rebill on time and see which agreement is worth it.
Medical supply stock with a minimum per item and an automatic alert before you run out.
Appointments attended and missed, billed and collected by health insurer, and break-even per location — live.
Electronic and connected to ARCA; accrued and collected never get mixed up.
Each professional sees their schedule and their payout; management sees the full picture.
Clinical information and payroll are kept separate, with stricter access.
Diagnosis and medical records belong to your clinical system. BOS keeps the other half: who they are, what you charged them, what coverage they have, when they came in, when they need to come back and what was said on each channel.
Contact details, coverage, member card and plan, who’s responsible for payment and communication preferences in a single record — the same one billing uses and Conversa sees.
The full timeline: appointments booked, attended and missed, procedures billed, payments, complaints and every message sent or received.
Coinsurance, copays and self-pay visits with an up-to-date balance: what they owe, for which procedure and since when, without asking admin.
Plan, member card and authorizations with their expiration dates. If an authorization is missing for Thursday’s procedure, you see it before Thursday.
Consent forms, orders, submitted studies and receipts saved on their record with strict permissions — and Aurora reads them when you need them.
Checkups, boosters and staged treatments get scheduled: the patient who needs to come back in six months gets the reminder without anyone writing it down.
WhatsApp, web chat and email all tied to the same record: whoever’s attending sees the full history, not a stray message.
They book, confirm, reschedule, pay and download their receipt without tying up the front desk phone.
Clinical information stays in your medical system. The administrative side lives in BOS, with different roles and an audit trail of every sensitive access.
A patient who doesn’t come back is a silent loss. BOS schedules the checkup, reminds them about the booster and shows who stopped coming.
Checkups, boosters and staged treatments get scheduled and reminded without anyone writing them down.
Repeated no-shows and dropping visit frequency show up before you lose the patient.
Post-visit surveys and messages from Conversa, with the response saved on the patient record.
Each practice’s data is kept separate from every other account in the database itself, not just on screen. If something fails, access closes — it doesn’t open.
Role-based permissions, enforced at four points, from the screen to the database: each professional sees and does only what’s theirs to do. Payroll and billing are stored separately, with stricter access.
Sign in with your Microsoft or Google account, with two-step verification, and every session is protected and renewed securely.
Infrastructure on Supabase (SOC 2 Type 2, encryption at rest, backups with point-in-time recovery) and Vercel (ISO 27001:2022, SOC 2 Type II, DDoS/WAF mitigation) — certifications held by our infrastructure providers, not by BOS as a product.
For regulated cases, BOS can operate under HIPAA through specific configuration and a contractual agreement (BAA) with the data provider.
Connects with your medical records system through a public API and signed automatic notifications (webhooks): BOS doesn’t replace it — it runs the practice around it: appointments, billing, health insurers and payouts.
Every module is customizable, and its features can be used partly or fully: none of them is mandatory. You can use BOS just as a task planner and leave the rest alone — it stays available, included in the same subscription, for the day you need it.
Every module comes in the same subscription, with unlimited users. These are the ones practices and clinics use most.