How to get support and where to find answers about BOS.
If you’re already a customer
Support tickets are opened from the main account.
That way every request is linked to your company and we handle it with your account’s context, without explaining everything again through another channel.
Log in to BOS with your company’s main account.
Open a support ticket and tell us what happened: what you were doing, in which module and what you expected. If you can, add a screenshot.
Log in to BOS with your company’s main account and open a support ticket from there. Tell us what you were doing, in which module and what you expected; if you can, add a screenshot.
Why are tickets opened from the main account?
So every request is linked to your company and we can handle it with your account’s context, in an orderly way and without scattered requests across channels.
What if I can’t log in to my account?
Write to hola@usebos.ai from your company email telling us what’s happening, and we’ll help you regain access.
Where do I ask a sales or pricing question?
If you’re not a customer yet, request a demo or check pricing. We’ll reach out to look at your case.
Where can I find security and privacy information?